Terms & Conditions

1. Agreement to Terms

These Terms & Conditions constitute a legally binding agreement between you and Ascent Living regarding your use of our apartment rental services. By engaging our services or using our website, you agree to be bound by these terms.

If you do not agree with any part of these terms, you should not use our services. You must be at least 18 years of age and legally capable of entering into binding contracts to use our services.

2. Definitions

• "Service" refers to the apartment rental assistance and related services provided by Ascent Living.
• "Client" or "you" refers to the individual or entity engaging our services.
• "We," "us," or "our" refers to Ascent Living.
• "Property" refers to any apartment or residential unit presented through our services.
• "Agreement" refers to these Terms & Conditions along with any service-specific agreements.

3. Service Description

Ascent Living provides professional apartment rental assistance services in Taiwan, including but not limited to:

• Property search and matching based on client requirements
• Viewing coordination and property evaluation
• Lease documentation review and guidance
• Liaison between clients and property owners
• Additional services as specified in your selected service level

We act as intermediaries facilitating rental transactions but are not party to lease agreements between clients and property owners.

4. Client Responsibilities

As a client engaging our services, you agree to:

• Provide accurate and complete information about your requirements and circumstances
• Submit required documentation truthfully and in a timely manner
• Attend scheduled property viewings or notify us promptly of conflicts
• Communicate any changes to your requirements or availability
• Review all property information and lease terms carefully before making decisions
• Comply with all applicable laws and regulations
• Treat our staff and property owners with professional courtesy

5. Service Fees and Payment Terms

Our service fees are determined by the service level selected:

• Core Service: TWD 22,500
• Elevated Service: TWD 81,500
• Complete Experience: TWD 138,000

Payment terms:

• Service fees are due upon engagement or as specified in your service agreement
• Payment may be made via bank transfer or other agreed methods
• Fees are non-refundable once services have commenced unless otherwise specified
• Additional costs (such as legal consultation) may apply and will be communicated in advance

6. Intellectual Property

All content on our website and in our materials, including text, graphics, logos, images, and software, is the property of Ascent Living or its licensors and is protected by copyright and other intellectual property laws.

You may not reproduce, distribute, modify, or create derivative works from our content without express written permission.

7. Disclaimers and Limitations

While we strive to provide accurate information and professional service, we make the following disclaimers:

• Property information is provided by property owners and, while verified to our standards, may be subject to change
• We do not guarantee the availability of any specific property
• Lease terms are ultimately determined between you and the property owner
• We are not responsible for property owner actions or property conditions beyond our reasonable knowledge
• Market conditions may affect timelines and availability

Our services are provided "as is" without warranties of any kind, express or implied. We do not guarantee specific outcomes or timeframes, though we commit to professional best efforts.

Our liability for any claims arising from our services is limited to the amount of fees paid by you for the specific service engagement.

8. Indemnification

You agree to indemnify and hold harmless Ascent Living, its officers, employees, and agents from any claims, damages, losses, or expenses (including legal fees) arising from your use of our services, your violation of these terms, or your violation of any rights of another party.

9. Termination

Either party may terminate the service engagement under the following conditions:

• By mutual written agreement
• If the other party materially breaches these terms
• Upon completion of services

Upon termination, you remain responsible for any fees owed for services rendered. Certain obligations, including confidentiality and indemnification, survive termination.

10. Confidentiality

Both parties agree to maintain the confidentiality of any proprietary or sensitive information shared during the service engagement. We will handle your personal information in accordance with our Privacy Policy.

11. Dispute Resolution

These terms are governed by the laws of Taiwan. Any disputes arising from these terms or our services will be resolved as follows:

1. Initial attempt at good-faith negotiation between parties
2. If negotiation fails, mediation through a mutually agreed mediator
3. If mediation is unsuccessful, disputes will be subject to the exclusive jurisdiction of the courts of Taiwan

12. General Provisions

Entire Agreement: These Terms & Conditions, together with any service-specific agreements and our Privacy Policy, constitute the entire agreement between you and Ascent Living.

Severability: If any provision of these terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

Waiver: Our failure to enforce any right or provision of these terms will not constitute a waiver of such right or provision.

Assignment: You may not assign or transfer your rights or obligations under these terms without our written consent. We may assign our rights and obligations without restriction.

Notice: All notices under these terms must be in writing and sent to the addresses specified in the Contact section below.

13. Changes to Terms

We reserve the right to modify these Terms & Conditions at any time. We will notify clients of material changes by posting the updated terms on our website with a revised effective date. Your continued use of our services after such changes constitutes acceptance of the modified terms.

14. Contact Information

For questions about these Terms & Conditions, please contact us: